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Can I use a different shipping service other than the one you offer?Updated 10 months ago

We’re restricted to options provided by our shipping system because we rely on our shipping system to: 

  • Electronically fill-out and submit customs-related paperwork accurately and correctly 
  • Give you the most reasonable shipping price to import our products 

If we were to ship out your purchase using a courier outside of our system, that could cost you 2-4x more than our default shipping option. And that would still be along with any other duties and fees. 

And even if you were willing to pay that, shipping with an alternate courier would require us manually filling out export documents with your courier of choice and arranging for a pick up or drop off at your courier’s office, adding more potential for delay and incurring more handling cost and time towards fulfilling your order.

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