ReturnsUpdated 2 months ago

We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return. To be eligible for a refund, your item must be in the same condition that you received it in and in its original packaging. Initial shipping costs to the customer are not refunded. For international returns, the customer is responsible for covering the shipping fees associated with returning the item.

To start a return, you can use our Returns Portal. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you receive a defective item or the wrong items are delivered, we may issue a refund for international orders without requiring the item to be shipped back to us. In such cases, we may request alternate verification, such as photos or videos.

It is important to keep in mind that all returns require inspection before a refund is approved, which may take some time.

If you have any further questions regarding returns, please contact us through our contact portal.