Terms of ServiceUpdated a year ago

Certain restrictions or limitations may apply. By choosing a specific delivery service provided by third-party companies like UPS, USPS, or FedEx, you are accepting their respective policies. Additionally, your choice of delivery type and service determines the level of service you can expect. To minimize the risk of item loss or ensure reimbursement in case of loss, we recommend considering paid shipping options that include signature confirmation and insurance coverage.

Dongar cannot be held responsible for any errors made by the shipping company, deliveries to addresses entered incorrectly during the checkout process, or instances of package theft within your local area. If the shipping address is undeliverable, you may be liable for the Undeliverable Address Fee imposed by the specific shipping provider, which will be deducted from any refund issued. Shipping speed is not guaranteed.

For a prompt resolution of any shipping-related concerns, it is necessary to contact the shipping company directly and provide them with the tracking number and a detailed description of the issue.

For more detailed information, please consult the official websites of the respective shipping companies, such as ups.com or usps.com.