Dongar PRO FAQs

What are the benefits of the Dongar PRO compared to other Dongar adapters?

The Dongar PRO can provide constant power for dashcams that have the parking mode feature. It is also our most powerful adapter yet, with a max output of 18W.

What devices is the Dongar PRO compatible with?

The Dongar Pro comes with shorty cables each of USB-C to USB Mini, USB-C to USB Micro, and USB-C to USB-C. So the Dongar Pro is compatible out of the box with any devices that can be powered with a USB-C,USB Mini or USB Micro cable. We plan on releas

Can I use a Viofo dash cam with the PRO?

Viofo cameras will continue to record with the Dongar PRO while your vehicle is parked, however their parking mode (a low-power mode which records only when movement or touch is sensed) will not activate. This does not mean that you cannot use a Dong

Is the Dongar Pro compatible with devices that are powered via DC or RJ11 connector?

The Dongar Pro is capable of powering devices powered with RJ11 or DC barrel plug power cables, when used with a USB-C to RJ11/DC barrel plug cable. Do bear in mind that these USB-C to RJ11 or DC barrel plug cables only exist in longer lengths, and w

What does the button on the Dongar PRO do?

The slider (which looks like a button) allows you to choose from three modes:. I (Ignition Mode): The adapter only supplies power when the vehicle is on. The PRO will not output power in ignition mode when vehicle is turned off. ∞ (Continuous Mode):

What do the lights on the PRO mean?

Solid red light: Occurs when vehicle is powered on and PRO is switched to any mode. Indicates PRO is providing power via USB-C. Blinking red light: Occurs when vehicle is switched off while the PRO is switched to Continuous (∞) mode. Indicates the PR

Which wiring harness should I use?

Whenever possible, we recommend using the 5-Pin wiring harness, which can be installed through your dome light cavity. (This is available in the newest generation 4Runner, bZ4X, Prius Prime, Sequoia, Tacoma, and Tundra). If your vehicle is not compat

How can I test if the USB module is working?

If your USB module's light is on, the PRO is working. If the light does not turn on, the USB module may not be working. Generally, if your car hasn't been driven in the last 24 hours, we recommend driving for at least 30 minutes before testing your P

What is the Dongar PRO’s voltage output?

The Dongar PRO has a max output power of 18W. Full voltage details are below:

At what voltage does the low power cut-off take effect?

Your Dongar PRO will shut off at no lower than 11.8V (and in some cases, slightly higher than that). In general, anything lower than 11V is considered too weak to rely on. (Although this may not apply if you have a hybrid, we maintain 11.8V as the sa

How long will the Dongar PRO provide power?

The amount of time the PRO, or any kit that uses a vehicle’s 12V battery to provide power is affected by:. The voltage level of your battery at the point it is shut off. The age of your vehicle’s 12V battery. The ratio of how often your vehicle is pa