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Returns, Refunds, & Warranty

Policy At-a-Glance

Products purchased via this website can be returned within 30 days of the original purchase date. Items sent back to us without first requesting a return will not be accepted. To be eligible for a refund, your item must be in the same condition that

Returns

We have a 30-day return policy, which means you have 30 days after purchasing your item to request a return. To be eligible for a refund, your item must be in the same condition that you received it in and in its original packaging. Initial shipping

Start a Return

To start a return or exchange, please visit our Returns Portal. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return

International Returns

International orders are eligible for return for 30 days from the original date of purchase. To be eligible for a refund, your item must be in the same condition that you received it in and in its original packaging. Customers are responsible for all

Refunds

To be eligible for a refund, your returned item must be in the same condition that you received it in and in its original packaging. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If app

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate the issue and make it right. We provide a one (1) year warranty for all Dongar products purchased directly from

Warranty

Dongar Technologies provides a one-year warranty for all Dongar products purchased directly from us or our authorized resellers. This warranty covers defects in materials and workmanship under normal residential use and conditions for a period of one